How to Make a Complaint

Last updated: October 2026

We want every homeowner who contacts Rollingvenue Tree Service to be treated fairly and honestly. If something went wrong, tell us. This page shows how to file a complaint and what happens after. It is a general template, not legal advice.

Topics We Handle

You can write to us about:

• Your experience when you called or contacted Rollingvenue Tree Service
• How your personal information was handled
• Anything on this site that seems unclear or wrong
• The conduct of a provider we connected you with

If the Problem Is a Provider

Providers in our network are independent businesses. They are responsible for their own quotes, prices, work and customer service. If you have a problem with tree work on your property, start by raising it with the provider. Keep a written record.

Still tell us. Feedback about providers helps keep our network honest, and providers who often fall short may be removed. Please know that Rollingvenue Tree Service cannot settle contract disputes, refund a provider's work or make decisions for a provider.

How to Send a Complaint

Email contact@rollingvenue.garden and include:

• Your name and how to reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what outcome you want

After You Write

We will confirm receipt by email, usually within a few business days. We will look into what happened. That may include contacting the provider. Then we will reply with what we found and any steps we are taking.

Still Not Happy?

If our reply does not settle it, answer our email and ask us to look again. You may also contact your state's consumer protection office or attorney general, or your local Better Business Bureau. For problems with licensed contractors, your state or local licensing office may be able to help.

Contact

Email: contact@rollingvenue.garden